What is the Red Banner “This Form Can No Longer Be Used, Please Contact Account Owner”

What is this Error?

This error message happens on Dubsado's new form builder only. Dubsado has altered the ability to preview a non-public proposal outside of a project, and thus, has added this error to the form. When you see this error, you will also not be able to see a submit button.

How To Fix This Error

If you see this error on your form, there are a couple of things that you can do to fix it:

Option 1: You can make the proposal public by adding the appropriate smart fields and toggling on the public proposal via the settings.

This will clear the error, but sometimes we have a need to not have a public proposal in which case there is a second option.

Option 2: Add the Form to a Project

You can add the form to a project temporarily while you are working on it to be able to preview it as your client would. We recommend this approach while working with Genie, and when you are satisfied with how your form looks, you will be able to click the "Save as template" button to save your form back into your template area.