What Browser Works Best When Using Genie?
Important: Safari has known limitations that can affect how Genie functions. Because of this, Safari is not recommended when using Genie.
For the best experience, we recommend using Google Chrome when working in Genie.
Recommended Browser: Google Chrome
Genie is built and tested primarily in Google Chrome. Using the latest version of Chrome ensures:
- The most reliable performance
- Full access to all Genie features
- Fewer display or editing issues
- Better compatibility with updates and new releases
If you’re editing templates or working inside Genie, Chrome is strongly recommended.
If you’re experiencing unexpected behavior, the first thing we recommend is confirming you’re running the latest version of Chrome.
Note: Forms can be viewed and submitted on most modern, up-to-date browsers — including Safari, Chrome, Firefox, and Edge.
If you’re still having problems accessing Genie, please don’t hesitate to reach out to Support.