Common Questions
Frequently asked questions
- How To Optimize and Add Your Images with Genie
- What Is My Form ID?
- How to Prevent the Dubsado Form Flash Before Genie Loads
- Why Aren’t My Smart Fields Populating in Dub-ins?
- How to Reset a Template in Dub-ins
- How to Reset Brand Settings in Dub-ins
- What the Red “This Form Can No Longer Be Used” Banner Means
- Why Is My Form Showing a Blank Page?
- What Browser Works Best When Using Genie?
- What Is One-Click Publishing in Genie?
- Why Are My Custom Fonts Not Working?
- Why Are My Adobe Fonts Not Working?